Imibuzo ebuzwa rhoqo

FAQ

IMIBUZO EBUZWA QHO

Athini amaxabiso akho?

Amaxabiso ethu anokutshintsha ngokuxhomekeke kubonelelo kunye nezinye izinto ezikwimarike. Siza kukuthumelela uluhlu lwamaxabiso oluhlaziyiweyo emva kokuba unxibelelane nathi ukuze ufumane ulwazi oluthe kratya.

Ingaba unayo iodolo encinci?

Ewe, sifuna zonke ii-odolo zamazwe ngamazwe zibe nomlinganiselo omncinci we-odolo oqhubekayo. I-MOQ yethu iyahluka ngokuxhomekeke kwimveliso kunye nezinye izinto, ezinje ngokufumaneka kunye neendleko zemveliso. Singavuya ukukunika ulwazi lwethu lwe-MOQ ukuba ungasazisa ukuba yeyiphi imveliso onomdla wokuyithenga. Nceda uzive ukhululekile ukunxibelelana nathi ukuze ufumane ulwazi oluthe kratya. Ukuba ujonge ukuthengisa kwakhona kodwa ngobuninzi obuncinci kakhulu, sicebisa ukuba unxibelelane neentengiso zethu ukuze sixoxe ngakumbi.

Ngaba ungasinika amaxwebhu afanelekileyo?

Ewe, singakunika amaxwebhu afanelekileyo kwiimveliso zethu. Sineentlobo ngeentlobo zamaxwebhu afumanekayo, kuquka iinkcukacha zemveliso, iincwadi zomsebenzisi, kunye nolwazi lokhuseleko, phakathi kwezinye. Singavuya ukukunika amaxwebhu afanelekileyo kwimveliso onomdla wokuyithenga. Nceda usazise ukuba yeyiphi imveliso onomdla kuyo, kwaye siya kukuthumelela amaxwebhu afunekayo.

Lingakanani ixesha eliqhelekileyo lokufumana isibonelelo?

Kwiisampulu, uphawu olungathathi cala, uphawu lweMylinking™, ixesha lokunika ingcebiso limalunga neentsuku zokusebenza ezi-1 ukuya kwezi-3. Kwimveliso enkulu kunye ne-OEM, ixesha lokunika ingcebiso liza kuba malunga neentsuku zokusebenza ezi-5-8 emva kokuba intlawulo yediphozithi ifunyenwe. Amaxesha okunika ingcebiso aqala ukusebenza xa (1) sifumene idiphozithi yakho, kwaye (2) sifumene imvume yakho yokugqibela yeemveliso zakho. Ukuba amaxesha ethu okunika ingcebiso awasebenzi nomhla wokugqibela, nceda ujonge iimfuno zakho ngokuthengisa kwakho. Kuzo zonke iimeko siza kuzama ukuhlangabezana neemfuno zakho. Kwiimeko ezininzi siyakwazi ukwenza njalo.

Zeziphi iindlela zokuhlawula ozamkelayo?

Ungenza intlawulo yeTT kwiakhawunti yethu yebhanki, iWestern Union okanye iPayPal, njl.

Iyintoni iwaranti yemveliso?

Siqinisekisa izixhobo zethu kunye nomsebenzi wethu. Ukuzinikela kwethu kukwanelisa kwakho ngeemveliso zethu. Isiqinisekiso sethu semveliso siyahluka ngokuxhomekeke kwimveliso kunye nemigaqo nemiqathango ebekwe ngumvelisi. Sizama ukubonelela ngeemveliso ezikumgangatho ophezulu kwaye sime emva kwazo ngemigaqo-nkqubo yethu yewaranti. Nceda usazise ukuba yeyiphi imveliso onomdla kuyo, kwaye siya kukuvuyela ukukunika ulwazi oluthile lwewaranti. Ngokubanzi, iziqinisekiso zethu zemveliso zigubungela iziphene kwizixhobo kunye nomsebenzi phantsi kokusetyenziswa okuqhelekileyo kunye nenkonzo, kwaye zinokubandakanya ukulungiswa okanye ukutshintshwa kwemveliso kwixesha elithile. Nokuba iwaranti okanye akunjalo, yinkcubeko yenkampani yethu ukujongana nokusombulula zonke iingxaki zabathengi ukuze wonke umntu aneliseke.

Ngaba uyaqinisekisa ukuba iimveliso ziza kuhanjiswa ngokukhuselekileyo nangokukhuselekileyo?

Ewe, sithatha ukuhanjiswa okukhuselekileyo nokukhuselekileyo kweemveliso zethu nzulu kakhulu. Sisebenzisana namaqabane ethu okuthumela kunye nokuhambisa impahla athembekileyo ukuqinisekisa ukuba iimveliso zethu ziziswa ngokukhuselekileyo nangokukhuselekileyo kubathengi bethu. Sithatha amanyathelo afanelekileyo okukhusela iimveliso ngexesha lokuthuthwa kwazo kwaye siqinisekise ukuba zithunyelwa kumntu esimfunayo. Nangona kunjalo, sikwacebisa ukuba abathengi bathathe amanyathelo afanelekileyo okukhusela ukuhanjiswa kwazo, njengokulandelela ukuthunyelwa kwazo kunye nokuqinisekisa ukuba kukho umntu okhoyo wokuzifumana xa zithunyelwa. Ukuba uneengxaki malunga nokuhanjiswa kwemveliso yakho, nceda usazise, ​​kwaye siya kwenza konke okusemandleni ethu ukuzilungisa.

Kuthekani ngeemali zokuthumela?

Iindleko zokuthumela zixhomekeke kwindlela okhetha ukufumana ngayo iimpahla. Ngenxa yexabiso lethu eliphezulu kunye nokupakishwa okuncinci kweemveliso, sicebisa ukuba ucinge nge-air express efana ne: DHL, FedEx, SF, EMS, njl. I-air express idla ngokuba yeyona ndlela ikhawulezayo kodwa ikwayeyona iphantsi kakhulu ngokwexabiso lempahla. Nceda unxibelelane nathi ukuze ufumane ulwazi oluthe kratya.